How to cancel an Amazon order from a desktop browser or mobile app, also sent by a third-party seller, and how to verify the cancellation
if you are a customer amazon you will have regret after completing a purchase order. Reasons for regret can be many, such as having seen a product similar to the one ordered, but which costs significantly less, or even after reading user reviews or their answers to specific questions.
Remember to shop at amazon first of all, you need to register, with email and password, but also with first and last name and cell phone number. It is then necessary to add a payment method which can be a credit cardalso prepaidor one Bank account
while not currently supported paypal.
About amazon You can also
recharge our account
use the balance for purchases. I remember that with the credentials of amazon italy can also be accessed amazon usawhat also happens to eBay.
The procedure for canceling an order is slightly different depending on whether it is done from a desktop browser or a mobile app. In addition, order cancellation deadlines vary according to who is responsible for sending the product, that is, if it is directly
amazon or one third party seller.
posted on my
Youtube channel
a practical guide on how to proceed to cancel an order in
amazon.
I will limit myself to illustrating how to do this from a desktop browser, as in the mobile app only the name of the tap button changes after identifying the order you intend to cancel for whatever reason.
The same amazon put one online instruction page
per cancel orders that have not yet entered the submission process. If they have already been sent, the user will have the
possibility to return it as far as
30 days after the delivery date. Surrender options, however, will be different from article to article.
In this post I will only treat
cancel orders for items that haven't shipped yet. you access amazon with our account and click on
Returns and Orders in the upper-right corner, scrolls through the list of orders.
After locating the order, click
remove articles to open a page where you can specify the reason.
Choose the reason why you are requesting order cancellation
optional and the available options are shown in a list. The reason is selected from a vertical menu among those proposed
from the Amazon.
You may have created it.
the order in error, the item you ordered may not arrive on time, shipping costs may be too high, cheaper items were found elsewhere, the price of the item is too high, you want to change your address or delivery method the form and form of payment.
If none of the options match the reason for which you are requesting cancellation, you choose Other. Then click on
Cancellation request. After doing it in
Returns and Orders you will see the article with theannulment
in progress.
in the app amazon for mobile devices, go to the menu of the three horizontal lines in the lower right corner and tap
Requests to display the list with the most recent orders at the top. You scroll through the list and yeah
select the article on the object then we climb
change the order to then choose
Delete Articles. This will open a screen similar to the one seen in the desktop browser, where you can optionally choose the
reason for cancellation to then confirm the deletion of the order. If an order contains multiple items, they can
select items to be canceled using the checkbox or to delete the entire order by selecting all items.
If the order is delivered by amazon, but has not yet entered the submission process, the cancellation will be automatic. If, on the other hand, the order was sent to a third party sellerfor automatic cancellation, the user has only
30 minutes. After this period, the cancellation request will come forwarded to the seller who will provide feedback within two business days. To check if the order was cancelled, go to my orders and check that the order has been entered in the
canceled orders.
If the shipment of the order was handled directly by the courier
amazon, and if the item has already been shipped, you can
cancel the delivery and request the return to the sender of the section My orders -> Track my package so go up cancel this delivery. The modality of
reimbursement order cost varies by item and seller. The cost incurred in the payment system used can be re-credited or the amount can be added to the
Balance
of amazon account so you can use it for other purchases.
